Episodes

Could your team run your business without you – while you’re busy opening another one? What does “zero staff toxicity” actually look like in a daycare with over 50 employees, and how is it possible? And how does a founder with three facilities, a gym, and a family still find the energy to chase the next big goal? In this powerhouse episode, Dom is joined by his Elite Mastermind member Courtney Barnes, who shares the fascinating story of how she built a multi-location daycare empire, a thriving gym, and a zero-drama staff culture, all while still finding time to train,…

Are you struggling to hire – despite having roles posted for weeks and offering  what you think is “competitive” pay? Did you know there is simple one pricing shift that will instantly fill your hiring pipeline with higher-quality candidates? And the November speaker line-up is revealed.. could this year’s Hershey Expo be the most practical, profit-driven pet business event ever? In this jam-packed episode, host Dom Hodgson checks in from his two-stop tour of the USA to give you a behind-the-scenes look at the Elite Mastermind in Chicago – and an in-depth catch-up with Walker Scout’s Joe Latona, this meeting’s…

Do you have rock-solid systems and procedures in place so if you step back from the day to day things continue to grow? Could your team keep things running if you were suddenly out for weeks – or even months? And how do you deal with an overflow of eager clients you feel you just can’t say no to? In Part Two of this powerhouse interview, Dom is joined again by Allison Jacobs of Scouts Honor Pet Retreat. Allison opens up about the recent health crisis that forced her out of the business – and shares lessons on firing staff…

Ever wondered what happens when your staff start learning just as much from elephants as they do from industry expos? Think enrichment only works if you’ve got 10,000 square feet and a scent space that looks like a Hogwarts classroom? Or maybe you’ve been wondering how to actually build a business that works around your life – not the other way around? In this inspiring first half of a two-part interview, Dom sits down with Allison Jacobs, co-founder of Scouts Honor in Bloomington, Indiana (and enrichment trailblazer). Allison shares her raw and remarkable journey from struggling with autoimmune disease and pet sitting…

Not ready to host a kennel lock-in or parade through town with costumed dogs just to get press? Do you wish you could make the news without making a scene (and without losing out on profit)? Looking for a fool-proof way to grab attention and turn yesterday’s headlines into tomorrow’s bookings? Then this follow-up to last week’s episode will help, because host Dom reveals how to borrow the news – using trending stories and viral headlines to make your pet care services feel timely, relevant, and newsworthy. He reveals how stories like Prince William’s new puppies, dog attacks on postmen,…

Are you getting buried in the algorithm – while your competitors somehow keep popping up everywhere? Still staring at a blank screen, wondering how to create content that isn’t just another cute dog video? And are you tired of watching other businesses get media coverage… when you’re the one doing all the work worth shouting about? In this (mostly) solo marketing masterclass, Dom reveals how to use newsjacking – the art of inserting your brand into trending topics – to generate free publicity, social buzz, and client trust. You’ll discover how to ride the coattails of cultural moments (like the…