Do you have a business idea sitting in your head, half-built in notebooks, daydreams, and late-night conversations?

Have you ever wondered what actually separates a pet business that gets funded, built, and launched from one that stays stuck in planning limbo?

And what if a business plan wasn’t just a box-ticking exercise for the bank… but a tool to clarify your vision, your values, and the business you really want to build?

In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson sits down with Claire Pickens, founder of Clarity Group, to unpack the surprisingly personal, practical, and often misunderstood world of business planning for pet care businesses.

Claire has spent three decades inside the animal industry — as an employee, owner, executive, and now as the go-to specialist helping pet resort and veterinary entrepreneurs turn ideas into fully-formed, fundable, future-proof business plans.

Together, Dom and Claire break down what actually goes into a strong plan, why most owners rush this stage, and how writing things down now can save years of expensive mistakes later.

In this episode, you’ll discover:

• Business Plans That Keep You Honest – Why writing your vision down matters long after the bank has said yes.
• From Passion to Paper – How to turn scattered ideas into a clear, logical plan investors can trust.
• Small Business at Heart – Why even large-scale operators succeed by thinking in small-business detail.
• Eight Steps to Clarity – The simple framework Claire uses to structure every successful plan.
• De-risking the Dream – How market research, staffing, operations, and projections protect you from costly surprises.
  

Thanks to my awesome guest Claire Pickens for sharing her wisdom. Find out more about Claires services by going to SmallBusinessDreams.com

Want to work with the World Leading Pet Business Coach?  Discover if you’re a good fit to work with Dom by going to www.petbusinessmarketing.com/diamondnow

Canine Labs Testing are the amazing sponsors of this episode. Go to CanineLabsTesting to find out more about their fabulous service that keeps your facility parasite free!

Remember, the next big Barkleigh event is the PB & D Expo West which this year is in Phoenix, Arizona! You can register for the event and be the first to find out when tickets go on sale by clicking here now

Grab a copy of Dom’s latest book Mission ENRICH by clicking here now

Episode Highlights:

[00:51] – Dom sets the scene and introduces why business planning is the missing step for many pet entrepreneurs.
[02:30] – A Town Farm renovation story — and the powerful business analogy of clearing space before you can build something new.
[09:30] – Why chasing too many projects at once leads to overwhelm, and how deleting before adding creates momentum.
[14:40] – Meet Claire Pickens: three decades in animal care, from barn work to executive leadership to business planning.
[17:30] – Why experienced executives are now entering pet care — and the fresh thinking they’re bringing with them.
[25:05] – The real purpose of a business plan — and why the numbers aren’t the most important part.
[30:12] – Claire’s eight-step planning process, from elevator pitch to market analysis to financial projections.
[33:39] – The question most owners never ask: how many people do you actually want to manage?
[38:00] – Hidden surprises in insurance, utilities, staffing, and emotional client management — and why planning exposes them early.
[41:00] – How Claire turns years of scattered ideas into a bank-ready, 20–30 page plan in under 60 days.

Huge thanks to our amazing show sponsors Canine Lab Testing. You can learn more about their fast, reliable parasite testing solutions at: www.caninelabtesting.com