Episodes

Is your pet care business struggling to manage rapid growth? Are your pooch playgroups feeling cripplingly chaotic? Looking for expert advice on balancing business success with team satisfaction? Well, you’re in luck! In this episode, Dom Hodgson chats with cousins and business partners Dan and Mallory Poirier, owners of Buffalo’s largest pet care facility and founders of Pack Pro. They share their inspiring journey from humble beginnings when as kids they ran local lemonade stands and dog walked for neighbours, to now managing a bustling facility and launching an innovative online staff training program. Dan and Mallory also share the…

Is your pet care business struggling with team management and leadership? Do you feel overwhelmed by communication challenges within your facility? Are you looking for ways to improve your leadership skills and grow your business with confidence? Then you’re in the right place! In this episode, Dom Hodgson sits down with leadership consultant Phillip Paris, who shares expert, actionable advice on how to tackle the common leadership challenges faced by pet care business owners. From effective communication to staff management, Phillip reveals practical tips to help you build a more efficient, empowered team. There’s also the latest instalment of Dog…

Is your doggy daycare ready to maintain momentum as the busy summer months wind down? Are you looking for some new and exciting sales tactics to keep your facility thriving in the fourth quarter? Then listen up! Because in this weeks episode, Dom Hodgson dives deep into the rest of his 10 fool-proof ways to keep that summer momentum going, and boost your pet business in the run up to the holiday season. From revamping your marketing message to creating a stellar client onboarding experience, these actionable lessons are designed to help you attract and retain more affluent clients. We…

Is your facility feeling that post-summer sales slump? Are you wondering how to keep your doggy daycare thriving in the fourth quarter? Looking for fresh ideas to boost client engagement and profits this fall? In this episode, Dom Hodgson shares the first five essential strategies to help your doggy daycare transition smoothly from the busy summer months into a similarly successful fall season. Whether it’s reinvigorating your marketing efforts, launching specialized training packages, or showcasing your facility’s expertise, these tips are engineered to keep your business on top! In this episode, you’ll discover: ï  Boost Back-to-School Business: How to craft captivating…

Do you worry about the health and safety of the dogs in your care?  Concerned about maintaining a clean, parasite-free environment?  Looking for strategies that communicate your commitment to dog health, set your facility apart, and increase revenue? Then get ready with a pen and paper because in this episode, Dom Hodgson sits down with John Beres from Canine Lab Testing to discuss the often-overlooked but crucial role that fecal testing for intestinal parasites can play in doggy daycares and boarding facilities. Learn how this service not only ensures the health and safety of the dogs in your care but…

Introduction Are you looking to elevate your doggy daycare business beyond the competition? Do you want to charge higher prices but don’t know how to attract affluent clients? Do you want to learn how to keep both dogs and staff engaged while also boosting profits? In this episode of the Pet Boarding and Daycare podcast, host Dom Hodgson chats with Tim Jackson, a veterinary nurse and canine behaviorist, who has successfully integrated enrichment activities into his daycare. You’ll discover how these activities not only enhance the dogs’ experience but also create a more rewarding environment for staff and clients alike.…