Episodes

How do you measure a successful year in your pet care business? What numbers truly matter when it comes to growth and fulfilment? Ready to discover why it’s never too late – or too early – to create impactful promotions? In this special episode, host Dom Hodgson takes a creative spin on reflection with his 2024 “Pet Biz Wrapped,” inspired by Spotify’s famous annual recap. Dom peels back the curtain on his year, sharing not just the financial wins but also the personal and professional milestones that made a difference. He also reveals how to balance business savvy with a…

What’s the secret to creating calmer dogs, happier owners, and a thriving daycare? Could blending behavioral science with heart be the key to your next big breakthrough? How can zoo-inspired enrichment ideas revolutionize your daycare’s approach to play and learning? In this episode, Dom Hodgson takes you from the buzz of the Hershey Expo to an enlightening chat with Annie Grossman, author of How to Train Your Dog with Love and Science. Annie dives into the heart of behavioral science, revealing how understanding dog psychology can radically improve how your daycare operates. She explains why daycares are the perfect “labs”…

Are you unintentionally blending in when you should be standing out? Did you know that simple tweaks to your messaging can make your pet care business irresistible? Want to know the secret keys to creating endless marketing content without starting from scratch? In this episode, Dom Hodgson sits down with the brilliant Colin Theriot to explore the art of crafting copy that grabs attention and drives action. Colin shares his DUST framework—a system for making your business Different, Unique, Special, and Tribal. We uncover the overlooked elements that make a website truly magnetic, share the secret to crafting offers that feel…

Curious about how enrichment can revolutionize your daycare? Wondering how leading facilities are tackling challenges like staff turnover, client loyalty and ever increasing competition? In this episode, Dom Hodgson takes us back to the Hershey Lodge for the second part in a deep dive into what went down at the biggest pet boarding and daycare event on the planet. This time, Dom and Tim bring you more insightful conversations with attendees, vendors, and speakers who are redefining success in the pet care industry. Despite battling some serious jetlag, our dynamic duo managed to soak up all the pet biz wisdom…

Have you ever wondered what really goes down at the biggest pet boarding and daycare expo in the world? Curious about what latest industry insights and trends get shared at these events? Are the in-person networking opportunities worth the travel time? This jam-packed episode comes to you LIVE from the 2024 Hershey Expo, where host Dom Hodgson gives you an all-access backstage pass to hear from movers and shakers in attendance. You’ll get all the juicy details as Dom chats with the rebels, rule-breakers, and rising stars of pet care world – vendors with visionary twists, experts spilling game-changing secrets,…

Are you looking to transform your pet care facility into a true community hub? Curious about creating memorable experiences that keep clients coming back for more? Wondering how to turn your pet care facility into the kind of place clients can’t stop talking about? In this episode, host Dom Hodgson sits down with Michelle Sarwas, owner of Bark Avenue Day Camp. Michelle shares her incredible journey from financial analyst to pet care entrepreneur, revealing the keys to building lasting bonds with clients and their dogs. Her approach to hosting open-house events, implementing personalized enrichment activities, and engaging clients in unusual…