Episodes

Ep. 25 Pet Care Start-Up Success: Choosing the Right Legal Structure with Peter Tanella

Are you planning to start or purchase a pet care facility but unsure about the legal steps involved? Want expert advice on building a solid foundation for your business? In this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson chats with Peter Tanella, an attorney specializing in pet care businesses. Peter shares essential legal insights on creating a robust business plan, selecting the right business entity, and conducting due diligence. He emphasizes the importance of building a team of professionals to guide you through the complexities of starting or buying a pet care facility. This team might…

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Ep. 24 Constructing a Pet Care Facility: First Steps with Jeff Adney

Are you dreaming of creating the perfect pet care facility but unsure where to start? Are you struggling to figure out the complexities of construction, financing, and zoning for your new facility? Then you are in luck because this weekDom is joined by Jeff Adney from TWC Construction. Jeff shares invaluable advice on planning and building a pet care facility, emphasizing the importance of involving key partners early. Also, why you need to be flexible with your vision, and why attending trade shows like the Pet Boarding and Daycare Expo is a great place to speak to experts, and hear…

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Ep. 23 Maximizing Revenue with Limited Space: Creative Strategies for Pet Care Businesses

Do you want to offer more enrichment and exercise services but feel held back by your existing facility?  Are you struggling to maximize revenue with limited space, shortage of staff, and lack of resources? Want to learn the secret to adding upsell services even when you have limited indoor and no outdoor space? Then join us in this episode of the Pet Boarding and Daycare Podcast, where host Dom Hodgson chats with Tania Isenstein. Tania shares her journey from corporate law to transforming a struggling pet care facility into a top-tier business in Manhattan. She discusses how she introduced creative…

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Ep. 22 Doggy Daycare Staff Retention Roadmap: How to attract, hire, and retain the best employees

Are you struggling with hiring and retaining quality staff in your pet care facility? Want to learn effective strategies to build and maintain a dedicated team? In this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson sits down with Dana Kreutzerfrom Wild Paw Consulting. Dana shares her journey from a Craigslist ad to managing a successful pet resort, where she onboarded over 200 employees. Dana provides actionable insights on hiring, training, and retaining staff to create a thriving pet care business. She emphasizes the importance of creating robust recruitment systems and processes to support your new hires…

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Ep. 21 How to Add Profitable Dog Training Services to Your Daycare – Kennelwood Pet Resorts 50-Year Pet Care Journey

Are you struggling to add dog training programs to your daycare offering? Do you want to offer training but don’t have the staff or services to meet demand? Maybe you already do training but find the revolving door of training clients a marketing headache? How would you like to learn from a seasoned expert who has built a hugely successful pet care brand around innovative dog training services? You are in luck, because in this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson talks with Jennifer van Garderen, the COO of Kennelwood Pet Resorts. Jennifer shares her…

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Ep. 20 Maximizing Your Grooming Revenue: How Dog Daycares Can Unlock a Grooming Goldmine

Are you struggling to turn the grooming side of your pet care business into a profit center? How can you overcome staffing challenges and build a profitable grooming team? Want to learn how to maximize your grooming operations and boost your bottom line? Many facilities struggle with grooming because it requires skilled labor that owners can’t readily replace. This creates a “we vs them” culture. However, done correctly grooming can be incredibly profitable – generating anywhere from  $125k to $150k in revenue annually for each grooming station. The key is for facility owners to focus on growing their own groomers,…

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