Episodes

Do you offer enrichment, but struggle to market the benefits? Have you ever wondered what it takes to turn a passion for pet care into a thriving multi-location business? This week’s packed episode is a must-listen for anyone in the pet care industry who dreams of expansion without the nightmare of compromised service quality or profit loss. I’m joined by Sean Parker, whose doggy daycare in Dubai is redefining pet care luxury. Top legal beagle Jeremy Cohen from Boston Dog Lawyers shares crucial advice about the correct waivers and licenses all daycares should have in place, the dynamic duo from…

Have you thought about franchising your pet care business, but don’t know where to start? Do you have awesome operational systems but lack the marketing systems required to scale your business to more locations? Are you worried that scaling will simply put more stress on your staffing systems and pressure on your profit margins? Then you are in luck, because in this week’s show I’m talking to Steven Parker, the visionary co-founder and co-CEO of K9 Resorts, a super successful luxury pet care franchise. Steven walks us through his entire business journey, from setting up a small local pet care…

How often should you communicate with your clients? Should you send regular emails, texts, newsletters, or none of the above? Do you have an automated marketing system that warms up new prospects, and gets them excited about using your services? Most pet care facilities have awesome operational, staff training, and canine enrichment systems, but they lack a proven marketing process. In this week’s packed show, I’m talking to Digital Marketing Expert Josh Hightower about CRM’s (Customer Relationship Management Systems) and Dr. Jen the Vet pops in to talk about how pet care facilities can reassure worried clients about the mystery…

Is it a good idea to start a pet business with your life partner?  Can you really run a thriving business, and still maintain a healthy and happy home life away from work?  What happens to your relationship when the business faces real challenges? Well, you are about to find out because in this week’s show, I’m talking to six couples who chose to build a pet business around their relationship, or should that be, build a relationship around their pet business!  Either way you are in for a real treat with this episode, where we talk about the stresses,…

Are you thinking about opening a pet care facility? Are you afraid to stepping away from a secure job and start your own pet business? Would you like to avoid the common mistakes that new doggy daycare business owners make? Then you’re in luck, because in this week’s show I’m talking to three pet business owners in the doggy daycare space. One is around a month away from opening his first facility, the second has recently opened his first doggy daycare business after more than 10 years running a successful dog walking business, and I’m also speaking to an awesome…

Do you find you work too many hours in your pet business? Do you wish you could charge higher prices for the amazing service you offer? Well, this week’s episode will help you bust out of that long hours/low pay mindset, because Dom is talking to Tim Jackson, a dog behaviourist and doggy daycare owner from the North East of England. Tim started his pet care business as a side hustle to his vet nurse job, eventually adding more services, and staff members until he finally opened his daycare in 2009. He made the classic mistake of thinking he needed…