Episodes

Is your pet business truly attractive to buyers, or are hidden inefficiencies hurting its worth? What are the key financial and operational factors that determine if your business will sell for top dollar? And how can you increase profitability today – even if selling isn’t on your radar yet? In this episode, host Dom Hodgson welcomes back Teija Heikkilä from PetVet Sales and Advisory for part two of their deep dive into successfully selling a pet business. After an overwhelmingly positive listener response to part one, Teija returns to uncover the biggest value drivers that buyers look for and the common mistakes that can slash your sale price (hint: that’s what you *don’t* want).…

Have you ever thought about selling your pet care business—but don’t know where to start? Wondering how much your business is really worth or what buyers look for? Want to avoid the big mistakes that can hurt your chances of a profitable sale? Then you are in luck because in this episode, host Dominic Hodgson sits down with Teija Heikkilä, a leading expert in pet care business sales, to dive deep into how to prepare your business for a high-value sale. With private equity firms rapidly entering the pet care space, Teija explains why some businesses sell for millions while others struggle to find buyers. Using real-world examples, Teija reveals…

Did you know relying on social media alone to promote your pet services is a risky strategy? Could email marketing be the solution that transforms your business and boosts client loyalty? And what are the secrets to crafting emails that clients actually open, read, and act on? Tune in because in this weeks episode, host Dom Hodgson delves into the untapped power of email marketing and why it’s an essential – and often underused – tool for pet care businesses. He breaks down how to create entertaining, story-driven emails, build irresistible lead magnets, and use email to stand out in…

What does it really take to grow a pet care facility from the ground up? How do you turn casual community engagement into a powerful marketing tool? And why is understanding your brand the first step to building loyalty that lasts? In this episode, Dom Hodgson chats with Bryan Kiefer, a former pet care facility manager turned industry expert at RunLoyal. Bryan shares the ‘in the trenches’ secrets about how he helped scale a small business into an award-winning operation, all while navigating the challenges of community engagement and tech adoption. He also dives into how client surveys uncovered surprising insights…

Wondering how to keep labor costs under control without sacrificing quality? How do some daycares manage to keep their wage costs below the mythical 40%? What tools and systems can help you improve efficiency across multiple locations? In this episode, Dom chats with Sean Felty from Greenlin Pet Resorts, who shares his game-changing productivity calculator – a tool designed to help pet care facilities slash labor costs and dramatically increase profitability. Sean reveals how his background in healthcare management inspired the creation of this system, and how implementing it in his own facilities led to six-figure savings.  Later in the episode, Tim…

Are you ready to elevate your pet care business to new heights this year? Curious about the strategies top industry leaders use to boost profitability and attract dream clients? Do you want to turn ordinary days at daycare into unforgettable experiences for your clients and their dogs? In this episode, Host Dom Hodgson shares 20 powerful business resolutions that – if you action them – will help you have your most profitable and stress-free year to date. The Pet Biz Wiz is breaking down bold moves like themed months (how about a doggy dating show for Valentine’s month?!) and exclusive…