Episodes

Should your daycare or boarding facility offer one simple all-inclusive price… or a menu of optional add-ons clients can choose from? Is charging for enrichment, upgrades, or premium services genuinely unethical… or is it actually better for dogs, staff, and your long-term business health? And could sticking to an all-inclusive model quietly limit your profit, your service quality, and your ability to stand out in a more competitive pet care market? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson dives into one of the most debated topics in the pet care industry: all-inclusive pricing…

Are you focusing heavily on scent, activity, and social play…but overlooking one of the dog’s most powerful senses? Have you ever considered that the bedding, cushioning, and physical comfort inside your facility could be one of the biggest opportunities to improve behaviour, client confidence, and revenue? And what if enrichment didn’t always require more labour…but instead could quietly increase value while using the space you already have? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson sits down with Fred Silber from Pet Therapeutics to explore one of the fastest-growing areas of enrichment: comfort-driven enrichment…

Do you have a business idea sitting in your head, half-built in notebooks, daydreams, and late-night conversations? Have you ever wondered what actually separates a pet business that gets funded, built, and launched from one that stays stuck in planning limbo? And what if a business plan wasn’t just a box-ticking exercise for the bank… but a tool to clarify your vision, your values, and the business you really want to build? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson sits down with Claire Pickens, founder of Clarity Group, to unpack the surprisingly personal,…

Does your pet facility smell similar to most others… like nothing in particular? Or worse, have you become nose-blind to something your clients notice the second they walk in? Did you know scenting wasn’t just about odour control…but one of the simplest ways to create a high-value, premium brand experience? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson sits down with Kevin Rhodes from Air Essentials to explore one of the most overlooked elements of experiential marketing in pet care: scent. And we don’t mean scent work, we mean how your facility actually smells.…

Are you still running a “play all day” daycare and wondering why some dogs struggle, staff burn out, and profit stays tight? Do you want to add enrichment… but feel like it will be complicated, expensive, or hard to execute? And what does good enrichment actually look like when it’s done properly — for the dogs, the staff, and the business? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson  sits down with Jess Okon from Blue Nine Pet Products for a wide-ranging, packed conversation on where pet care enrichment is heading, and why it’s…

Do you want to grow your business…without having to cram more dogs into your facility? Are you clear on what business you’re actually in — or are you still pricing your services like everyone else? And what does premium positioning really look like when it’s done properly? In this week’s episode of the Pet Boarding & Daycare Podcast, host Dom Hodgson records while aboard the Barclay Pet Pro Cruise and shares a powerful, practical interview with Kim Buchanan, owner of Fetch Dog Resort in Indianapolis and one of Dom’s Elite Mastermind members. Kim has been in the industry for nearly…