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Are you juggling bookings across multiple channels, hoping nothing slips through the cracks? Wondering how to reduce chaos, reclaim your time, and still grow your revenue? Curious what smart pet pros are doing to offer next-level upsells and client experiences? In this episode, Dom sits down with Sarah and Pete Stevens – daycare owners, Elite […]

Are you still relying on spreadsheets and sticky notes to run your daycare? What would your business look like if your software actually saved you time (instead of stealing it)? Could one system really solve your scheduling headaches, pricing problems, and staff miscommunication? This week, Dom is joined by Chris Tilson and Drew Brinkoetter, co-founders

Is attending an Expo really worth it for your business growth? Can a single event really change how you price, promote, and plan your pet care business? What are real facility owners saying about their experience at Expo West, and why do they keep coming back? In this special recap episode, Dom brings you another

Can attending one industry event really change your business trajectory? What happens when you step away from your business in order to find out where you’re going wrong with it? And is it possible to raise your prices, sell more extras, and supercharge your revenue – before breakfast? In this Expo West recap episode, Dom

What’s the real ROI (return on investment) of showing love to your best clients? Can dinner, drinks and a friendly conversation really drive customer loyalty in your  pet care business? And how can you build a leadership team that actually frees you up to work on the business instead of in it? Then stay tuned,

How do you stop your daycare going from calm to chaos in 30 seconds flat? Can staff training really reduce noise, improve behaviour and boost morale? And do you ever wonder what ripple effects are ruining your business without you even realising it? In this episode, Dom is joined by Mallory Poirier from PackPro to

Could your hiring process be hurting your pet business without you even realizing it? Are you still relying on platforms like Indeed or LinkedIn to find your next great team member? How would your business change if you had a system that brought in passionate, qualified candidates, automatically? In this episode, Dom sits down with

What is the best way to launch a dog daycare to ensure maximum success? Can you be premium priced and offer profitable upsells from day one? How can you use enrichment to make a new facility stand out from the competition? In this episode, Dom is joined by Rainier Dog Resort & Spa owner Kelli

Is your marketing working hard enough both on and offline? Are you tired of pumping out pointless Facebook and Instagram posts that feel like you are shouting into the social media void? Do you wish there was a way to attract more great clients who never complain about price and invest in all your enrichment

Is your business built to scale, or is it held together by duct tape and desperation? How do you maintain high standards as you grow your team and customer base? What services will your affluent clients gladly pay extra for? This week, host Dom Hodgson is joined by Alex Varney of Pinnacle Pets, a luxury pet resort