Ep. 7 Doggy Daycare Staffing Solutions: How to Attract and Retain Top Talent

Are you struggling to staff your pet care facility?

Do you need a hiring system that can cope with the growth of your business?

Then you are in luck, because this week Dom is joined by pet care recruitment specialist Joe Latona. Joe started as a dog walker in Chicago, moved into management and HR roles, and now runs a pet care recruitment agency.

Joe and Dom deep dive on how you can re-imagine your recruitment process, so you turn hiring headaches into sustainable staffing solutions. You’ll learn how to attract top talent, perfect your interview process, and cultivate a culture that retains passionate pet professionals.

Whether you’re just launching your daycare or looking to elevate your existing staff, this is a comprehensive guide for all things staffing in the doggy daycare and resort space.

You also get to join Dom as he shares a peak behind the scenes in a week of the life of the Pet Biz Wiz, which includes a running a mastermind, consulting with pet professionals all over the world, and attending Crufts. Renowned dog trainer Heather Beck drops by to share some details about her keynote presentation at the upcoming Pet Boarding and Daycare Expo.

Tune in to learn more about;

A Week with the Pet Biz Wiz – Dom gives you a whistle-stop tour as he pulls back the curtain so you can hear what he got up to during a very busy week

Mastermind Musings – Discover why pet professionals from right across the industry take two days out of their business to attend an industry specific mastermind

Coaching Call Eavesdrop – Listen in on some real-life coaching calls to get a behind the scenes at how Dom does his stuff

Crufts Marketing Mishap: Dom spots a widespread error at the world’s biggest dog show —where vendors are failing to capture customer emails. Don’t you make this mistake

Operational Excellence: Joe Latona shares a behind-the-scenes look at a successful doggy daycare operation that exemplifies the best practices that makes it easier to attract to attract top talent.

Pet Care Wages Wisdom: Unravel the complex relationship between wages, quality recruitment, and business growth in the tight labor market of today’s pet care industry.

Safeguarding Standards: Learn about the importance of rigorous reference checking in the recruitment process to maintain the highest standard of hires.

Sustainable Scaling Systems: Joe emphasizes the power of systems and structures in scaling your pet care business, without compromising the quality of care and service.

Exclusivity and Pricing: Discover how strategic pricing and offering exclusive services can elevate your business above the competition, and make hiring much easier.

If hiring and maintaining staff is a big challenge at your facility right now, then this episode is a must listen.

Huge thanks to Joe Latona, all of Dom’s mastermind members, and Heather Beck, who is delivering the keynote at the upcoming Pet Boarding and Daycare Expo.

To register for this year’s Las Vegas pet boarding and daycare expo, where Dom will also be speaking, go to petboardingexpowest

Huge thanks to this week’s show sponsor Pet Biz Insurance. From grooming to veterinary practices to boarding facilities, Pet Biz Insurance has the expertise to offer a unique coverage plan tailored to safeguard your business and the pets you care for. For a no obligation quote, go to PetBizInsurance

To find out more about Dominic Hodgson and his pet business consulting services go to petbusinessmarketing.com

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Barkleigh’s next big pet boarding expo is Pet Boarding and Daycare Expo West, in Las Vegas, Nevada on May 20-22, 2024.

Pet Boarding and Daycare West is an exciting national conference for professionals in the pet boarding and daycare industry. It features a two-day trade show showcasing the best products and companies in the industry, top industry speakers sharing their expertise, and an awesome line up of educational seminars.

To register for the expo or inquire about a trade show booth go to Petboardingexpowest.com

Find out more about this week’s amazing guests below;

Find out more about Joe Latona and WalkerScout Recruitment Solutions by going to WalkerScout

Find out more about Heather Beck by going to K9Lifeline

Episode Time Stamps

00.51 – Coming up in today’s show…
01.30 – Pulling back the curtain on a week in the life of the Pet Biz Wiz
02.25– What is a pet business mastermind?
05.27 – How surrounding yourself with other pet professionals accelerates growth
11.00 – Why Dom recommends coaching programs
12.40 – How email can boost pet care bookings
17.30 – Marketing mistakes from the world’s biggest dog show, Crufts!
21.48 – How Pet Biz Insurance can help you better protect your pet business
23.00 – Meet Joe Latona, pet industry recruitment specialist
29.00– Recruitment advert best practises
32.30 – How a clean facility help attract better staff members
42.24 – How premium pricing makes recruiting much easier
45.06 – Pet Boarding and Daycare Keynote speaker, Heather Beck stops by!